Step 12: Go down to the Directory Profile and select the Directory Profile we created earlier Step 10: Navigate to User Management > User Settings > Service Profile Note: Both of the new services we configured should be listed in this screen now Step 9: Click Save, Apply config and return to the previous screen with the Go Button

Protocol: TCP (please note that in this window you can enter).

Description: Name: Should be something Meaningful.Step 8: In this new window enter the following information Step 7: In this new window select 'Directory' and Click Next Step 6: In this screen click the add new button again Step 5: Click Save and Apply Config and return to the previous screen with the Go Button Host Name/IP Address: The IP address of your CUCM.Description: Should be something Meaningful.Name: Should be something Meaningful so you can find it later.Step 4: in the next window Configure the following Values Step 3: in this new window in the ' UC Service Type' select CTI Step 1: Go to User Management > User Settings > UC Service. Configure individual Softphone phone in CUCM Please take a note that this is the bare minimum configuration required depending on the needs of your organization more configurations and setup may be required.

The purpose of this article is to show the steps necessary to set up the Cisco Jabber for Windows application to register to your on-premises Cisco Unified Communications Manager (CUCM) so it can be used as a softphone on a user's PC.

3.3 Configure individual Softphone phone in CUCM.

Non-Standard Computer: To install Jabber on a non-Mass General Brigham Windows computer, please contact the Service Desk to open a ticket with Telecommunications for installation information.

What is your location (Site, Building name, floor number, and room number)?.

What is your desk phone number? If you do not have a desk number assigned to you, include your cost center.

Mass General Brigham build computer, iPhone, Android, Tablet, Mac, Non-Mass General Brigham Windows computer) What device type will you be using with Jabber? (e.g.Ticket must include the following details: Request access to Cisco Jabber by filling out and submitting the Telecommunications Requests form. If you are working on a Jabber request on behalf of your department or team, please organize the data for multiple orders into a spreadsheet to order in bulk. Access, Account and Password Management.

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